Operations, software and AI Solutions Evolved

A working studio. Not a consultancy.

We connect the people, tools and steps your business runs on. Then we train your team to keep it running.

OperationsAISoftwareITTrainingWebsites
Ops workflowIntake form to invoice
Live
AI trainingSession 2 booked
Custom toolsField report app
Live
IT servicesNew hire set up
AI implementationDraft ready for review
WebsiteForm connected
Drag to spin
Workflows /Purchase requestsLiveDrag a cardHold a card to dragExample data
Intake 3
Intake formNew request
Vendor quoteAttached
Review 2
Manager reviewWaiting
AI summaryReady to read
Approval 1
ApprovalSigned off
Done 2
Invoice sentAutomatic
Purchase order filedSynced to books
What we do

What we do. All under one roof.

Hire us for one service or the whole system. AI runs through all of it.

01
Purchase requestsHow one request moves
BeforeAfter
BeforeWaits days
RequestWeb form
ReviewManager
Slow stepApprovalEmail chain
InvoiceTyped by hand
FixesOne approval screenAutomatic reminderInvoice on sign off
AfterMoves the same day
RequestWeb form
Reminder onOne screenReview and approve
InvoiceOn sign off
Time waiting, before
Time waiting, after
Example process review

Operations consulting

We map how work moves through your business and fix the steps that slow it down.

02
SO
Need gloves for Job 14Site office to shared inbox

Hi, can you order 20 boxes of safety gloves for Job 14? The crew needs them by Friday. Thanks!

site_photo.jpg
Purchase requestHigh confidence
ItemSafety gloves
Quantity20 boxes
JobJob 14
Needed byFriday
To ops leadA person approves
Example email

AI implementation

AI in the work you already do, with clear rules on what it can touch.

03
Team skills
W1W2W3W4
PromptsWritingResearchDataWorkflows
Week 1Now, week 4
Example skill map

Coaching and AI training

Hands on sessions so your team uses AI well every day.

04
Office view
Synced to the officeExample app

Software and custom tools

Internal tools and dashboards built around how your team works.

05
Office hub
Laptops
Wi-Fi
Phones
Printer
Accounts
Backups
Security checkPassed
Two step sign in
Updates installed
Backups running
Wi-Fi locked down
6 of 6 online
Example network

IT services and solutions

Accounts, devices, security and the systems that keep you working.

06
yourcompany.comDesktop
98
Example speed score
Works on phones
Form goes to your inbox
Booking connected
Example site

Websites

Clear, fast websites connected to your forms, scheduling and other systems.

Specialties

We work across industries. A few we know especially well:

Professional servicesManufacturingReal estateConstructionNonprofitsField services
How we work

We do the work. Then we teach it.

The same senior people from the first call to the last check in.

Purchase requestsProcess map
Mapped
StepWhoWait
1
Request comes inWebsite form
OfficeMinutes
2
Manager reviewChecks budget
Ops leadSame day
3
ApprovalEmail chain
OwnerDays
4
Invoice sentTyped by hand
AccountingSame day
Note from the walkthrough

Approvals sit in an email chain until someone chases them.

One approval screenAutomatic reminderInvoice on sign off
3 fixes foundExample process map
Step 01 · Map

We start with how work moves today

We sit with your team and find where work gets stuck before we change anything.

you draft the weekly update from this week's job notes
# reading job notes
ready draft created, 2 items flagged
Assistant
Here is your weekly update. Two items need a quick look before it goes out.
A person approves before it sends
Example
Step 02 · AI

We put AI where it saves time

Inside the tools you already use, with a person in the loop where it matters.

Purchase requests appBuilt for your team
Shipped
New request
Item
Safety gloves, 20 boxes
Needed by
Friday
Approver
Ops lead
Submit request
All requests
Safety glovesApproved
Parts orderIn review
Site reportNew
Change orderDone
New 1
Site report
Approval 0
Done 2
Change order
Safety gloves
Shipped to your teamExample app
Step 03 · Build

We build the tool around your team

Software that fits how you already work.

Writing clear promptsSession 2 of 4
Session done
Give it a task, context and a formatLesson 2
Lesson progressDone
Today
Say what you want
Add the context
Ask for a format
Practice
you Summarize this week's job notes in three bullets for the owner.
Assistant
  • Two jobs finished this week
  • One parts order is running late
  • Three site visits booked for next week
Clear taskAudienceFormat
TeamJMARKLTSDPRN4 of 6 finished
Initials onlyExample session
Step 04 · Train

We train your people

Short, practical sessions so it sticks.

SupportAfter launch
All working
Request formEmail syncReportsBackups
Requests
Connect QuickBooks to the job boardFrom the owner
Resolved
Automate the Friday safety reportFrom the ops lead
Resolved
Client portal for change ordersFrom the project manager
Next up
Send a request by email or chat
Update log
done QuickBooks sync live
done safety report automated
done portal login shipped
done backups verified
done monthly review booked
Next updateFriday
EveryMonth
Monthly check inFirst Tuesday, 30 minutes, with your team
Scheduled
Same people who built itExample support view
Step 05 · Support

We stay after launch

Support, updates and regular check ins once everything is live.

Who does the work

An operator on staff. Not a sales team.

Our team includes a COO with an MBA who has run operations as a Head of Ops. The person who scopes your project has done this work from the inside.

Scoped by someone who has run operations
Senior people on every project, start to finish
We stay through rollout and training
IM

Ian Martin

Founder & Managing Partner
Project management at scalestrategic consultingrisk management
We build what we would want running our own operations, then make sure your team can run it without us.
FAQ

Questions, answered.

The short version: tell us what is slowing you down and we will tell you plainly if we can help.

Still wondering?A real person reads every message.
Email us

We help businesses run better. That means operations consulting, AI implementation and training, custom software, IT services and websites. You can hire us for one of these or all of them.

No. Construction is one of our specialties, but we work with businesses in many industries.

We run hands on sessions with your team using your own work. People leave knowing how to use AI safely and well in their daily tasks.

Yes. We build websites and connect them to the rest of your systems, like forms, scheduling and your CRM.

Senior people. The person who scopes your project stays on it through delivery and training.

Book a call. We will ask about how your team works today and what you want to change.

Start here

Tell us what is slowing your team down. We will tell you if we can help.

A short call. No pitch deck.

What’s slowing you down?
Pick one and we will point you to the service that fits.